Organisations
Provision, suspend, transfer ownership and manage contracted modules.
ADMIN OPERATIONS
The internal system that keeps the platform operable.
V11 defines a dedicated platform-operations layer separate from customer workspaces.
Verification Ops
Review evidence, conflicts, expiry queues and escalations.
Support Ops
Tickets, severity, SLA, customer history and controlled impersonation rules.
Commercial Ops
Plans, invoices, concessions, renewals and account health.
Content/Data Ops
Entity merges, taxonomy changes, source quality and data corrections.
Security Ops
Privileged access, API abuse, anomalous sessions and incident response.
Feature flags
Release features to selected tenants without destabilising the platform.
System health
Queues, APIs, jobs, errors, cost and uptime indicators.